Fiber Stream — Move-In Ready WiFi
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Resident Self-Help Resource

How to Add or Delete Devices?

How to Add Devices?

Option 1)

Log in to the WiFi with your WiFi password, and the device will be automatically added to your account upon successful login.

Option 2)

Note: This option is necessary for MOST NON-Browser devices. e.g., Cameras, printers, wired devices (if wired is available), and IoT devices.

  1. Go to your account login page > Click existing user at the bottom > Login with the credentials you chose during account creation.
  2. Navigate to the devices tab.
  3. Add devices by clicking the + Add icon to the right of the device Name and MAC address.

Need help finding MAC address?

Add device screen in the resident portal

How to Delete Devices?

  1. Go to your account login page > Click existing user at the bottom > Login with the credentials you chose during account creation.
  2. Navigate to the devices tab.
  3. Delete devices by clicking the trash can Icon to the right of the device Name and MAC address.

Need help finding MAC address?

Delete device screen in the resident portal

Still need help?

Start with our 24/7 AI chat. It can solve most issues immediately and escalate you to a technician by text when needed.